Terms and conditions
Welcome to Softtouchcashmere website terms and conditions. Please read through the following carefully before using the site. By placing your order you are agreeing to all of our terms and conditions set out below including links to the site. Softtouchcashmere reserve rights to update these at any time at their discretion and without notice to amend.
By using this site you are agreeing to not condone of commit illegal activity. This includes hacking into any aspects of the site; corrupting data; uploading, posting or transmitting any material that contains and distributes a virus; posting malicious content. Any misuse of the site would be reported to the relevant law enforcement authorities.
We will not be liable for any unforseen circumstances such as viruses or other technology related material that may infect and harm your computer, data or computer programs.
Intellectual Property, Software and Content
The copyright and other ownership rights in this website and its content remain the property of Softtouchcashmere and are protected by copyright laws. This includes graphics, design, logos, text software and any other material. The content of the website can be used for personal and recreational purposes but not for business or commercial purposes.
We allow linking to our home page but only if done in a positive, fair and legal way without any intent to damage our reputation or claim any association where there is none.
Third party trademarks and images of third party products and services on this site are in no way linked, associated or endorsed by Softtouchcashmere . Any trademarks featured on the website are owned by the respective trademark owners. You should not make any assumption based on the affiliation.
Terms of Sale
When you place an order on this site you are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
When you place an order with the website you will receive an email acknowledging that it has been received. This does not constitute an acceptance of your order. Once the order is dispatched to you a confirmation email will be sent to inform you and it is then that the contract between us is formed.
We always make every effort to describe and display our products in detail. Including colour, pattern, design, material and size. However, the size on the label does not always match the actual size but we always include the accurate measurements as well.
Pricing and payment
We make every effort to ensure accuracy of pricing, details and descriptions. However, errors may occur. If we discover an error in the price of any goods you have ordered you will have the option of re-confirming your order at the correct price or cancelling it. We also reserve the right to change prices at our discretion and without notice.
Payment must be paid in full before the items are posted. We accept payments through PayPal and refunds for orders paid for through PayPal will be paid back to your PayPal account.
There are occasions where we reserve the right to refuse an order:
-Where there has been an error in the description of an item such as the size or the price
-Where the product is not available
-Where it has not been possible to obtain payment
We make every effort to dispatch items promptly but will not be held responsible for postal delays which cause delays in delivery times or other circumstances which are unforseen and out of our control.
Condition of items
We sell pre loved items and as such unless stated otherwise they are pre-worn. We provide you with accurate information regarding the condition of each item and most pieces are in excellent condition.
We hope that you are happy with your purchase but if you are not entirely satisfied we offer returns on any item in accordance with our returns policy. Click here to read our returns policy. We will refund within 14 days of receiving them. All returned items must be unworn with any tags still attached. They must be in the same condition as they were when received and in saleable condition. The items and their condition are your responsibility until we receive them.
Postage costs, including original delivery cost and return postage, will not be refunded unless the item was damaged. In the event of a refund the maximum amount we can refund you is the standard Royal Mail recorded delivery cost.
Softtouchcashmere reserves the right to change or remove the services and/or page of this website. This is not their discretion and without notification.